You can sleep for me.

I was going to retire for the night, but then I realized that I wanted to complain about work. Or something like it. I've noticed a lot of annoying trends in the two years that I've worked at Verizon Wireless, (OK, it's not so much of a secret where I work anyway) all of them not very necessary. Then again, I think some of them are things that anyone who works at a medium to large sized company would experience. Like:

1.(Absolutely Pointless) Mass E-Mails
I probably get anywhere from 60-100 e-mails per day at work, that number is about 20-50 on the weekends (I could go into an extended rant on working weekends but this is not fmylife.com). MAYBE ten of those e-mails per day are actually relevant. Seriously. Some of them contain actual important stuff (policy changes, how-to information, following up on other customers). The rest can range from a superior who is never around anyway finding it necessary to tell us all that he/she won't be around to someone sending an e-mail to everyone asking if they are having 'any problems with (insert issue and location here).'

Now obviously, this is will sound rather 'holier than thou'--but why would you send an e-mail asking your co-workers if they are having problems with (let's just say text messaging)? WE ARE HERE AT WORK WITH YOU, WE ARE NOT HAVING ANY PROBLEMS AT ALL. These are 'company' e-mails, so would it not be in your best interest to ACTUALLY MAKE SENSE? Really?

(I digress.)

I just think it's much more efficient in most of these situations to actually just ASK SOMEONE AROUND YOU. We all sit (tech/global) in the same area, is it that hard to just ask someone. We even have an IM application that you can use. There's no need to send out an e-mail to everyone asking for a code when you can just get the answer in an instant. Now once again, maybe I'm being a little bitter. Obviously, I don't think I am.

2.Colleagues who are no help
We're supposed to be a team. It's more like a battle royal, every call center/department for itself. Since most of the people in my department can handle any kind of account/call, we're a target. We're the cleanup crew/fallback plan/big brother all rolled up into one. And no, it's not fun. 93 percent of the time, calls that are transferred to us have had little to no prior troubleshooting/important information uncovered by the representative bringing the caller to me. For lack of a better term, they basically greet the customer before actually having us DO THE WORK. Generally, we are available for escalated technical concerns/ordering any global-related equipment or accessories. That's about it. With that 93 percent of people who DON'T ACTUALLY TRY TO FIND OUT WHAT'S GOING ON. Yes, I'm a little passionate about this.

3.Lack of Sufficient Amounts of Ice Cream
OK, so this is more of a personal preference. And yes, this is just me throwing this in to make three gripes. And yes, I want ice cream all the time, work or no work. Oh well, I make no apologies!!!

Now it's obvious I could just get over these things to try and enjoy work a little more. But then again, my gripes could be lessened if people TRY A LITTLE HARDER. That's not impossible, is it?