Tuesday, June 23, 2009

My favorite callers.

So my job title really doesn't adequately explain what I actually do. Most of the day, I just listen to people complain, complain, and complain some more. Either they're the president of their company and they can't check their e-mail on their phone, (of course when they call, they're sitting in front of the computer saying, 'I see e-mails here on my desktop, but not on my phone. Which makes me wonder, why does it matter if you're not getting e-mail on your phone if you've been sitting at your computer all day?) or they can't text their lover who's stationed in Afghanistan, or they're 8 months pregnant and they can't muster the energy to take the battery out of the phone. That's just a small sampling.

Anyway, I've gathered a list of my favorite calls from the time I've been there. It seems like I've had the most crazy ones since I've been doing tech/global stuff. I suppose since I've taken a call on just about any question/issue that could possibly happen with a cell phone, (someone called once and said that her phone caught on fire. She happened to leave out the part about actually lighting a match and setting the phone on fire, but who cares about DETAILS, right?) it shouldn't be much of a surprise that I get these crazies on a regular basis. So, here's a sampling of my favorite crazy calls:

You've reached the king of Indonesia. Leave a message!
This wasn't my call, but I had to share it here---a teammate of mine had a guy that insisted that he was having a problem calling the king of Indonesia. They refused to answer the phone when he called because his number showed as private. Now a lot of people don't answer the phone when the number shows as private. Here's the problem with this guy---Indonesia has no king. Well, they haven't had one since the 13th century. And yes, he was serious.

My memory card fell out of my phone.
A guy called last night saying that his memory card ejected itself out of his phone. He was certain that this happened, and the phone was defective. The only problem is that THIS IS NOT POSSIBLE. For his model of phone, (LG enV2) you have to open the flap and push on the card for it to come out. No other way. It's possible for that port to become loose, but someone would have to really tamper with the port. Anyway, not only did he want another phone, he wanted a new memory card. He then said that he's now without those memories (via the pictures saved on the card) that would take 'thousands of dollars to replace.' Woe is him, I suppose. I have an LG phone, and try as I might...I can't make my memory card just come out on its own. Alas, my caller strongly disagreed.

Of course, these are just two. But there are oh so much more. I will update with those periodically. Hopefully you will find my frustration entertaining. Whatever, I find it entertaining too.